Everything in its place. Including AI.
pozti moves services between sites and providers, leads transformations, steadies IT operations, trains your people and puts AI where it pays off. Senior hands-on leadership, on interim or project terms.
The full spectrum, from keeping the lights on to what comes next
Most firms hire one partner to run operations, another to manage change and a third for AI. We cover the whole range, so nothing falls between the gaps when a service moves, a process changes or a new tool arrives.
Run
Stable, measurable operations that the business can rely on.
Incident and problem management
Fewer outages, faster recovery and root causes that actually get fixed.
- Major incident process and on-call model
- Root-cause backlog clean-up and trend reviews
- SLA recovery plans and service dashboards
Enterprise IT operations and strategy
Operating models, infrastructure roadmaps and governance that fit how you grow.
- ITIL-aligned service design
- Environment and infrastructure governance
- Vendor and cost reviews
Change
Moving, rebuilding and reorganising without disrupting clients.
Transitions and migrations
Moving parts of a service to a new site, shared service centre or provider, with knowledge transfer and service continuity.
- Transition plan, cut-over and parallel run
- Knowledge transfer and shadowing
- Hypercare and stabilisation
Transformation and interim management
An experienced leader who steps in for a defined period, takes ownership and hands over a team that runs on its own.
- Interim head of delivery, operations or PMO
- Programme and portfolio leadership
- Agile at scale or classic stage gates
Grow
Finding untapped potential and turning it into results.
Opportunity scan
A short, structured look at your processes to find the low-hanging fruit: what can be gained quickly and what is worth a bigger bet.
- Process walk-throughs and data review
- Ranked list of quick wins with value estimates
- 30-60-90 day plan
AI adoption
From scattered pilots to tools people use every day, with security, compliance and ownership designed in.
- Use-case selection and business case
- Governance and responsible-use policy
- AI champions inside your teams
Training for every level
Practical sessions for boards, managers, engineers and frontline teams, built around your own processes and tools.
- AI literacy and hands-on workshops
- Agile, Scrum and service management
- Leadership through change
Flexible ways to work together
You choose the arrangement that fits your budget and the size of the problem. On site, remote or a mix, in Poland, Switzerland, Qatar and beyond.
A clear goal and deliverables, such as a transition, a diagnostic or a training programme.
We take a leadership role in your organisation until a permanent solution is in place.
Senior leadership without a full-time hire, for as long as you need it.
Board sessions, second opinions on a plan, or a focused workshop with your team.
Start small, prove it, then go full throttle
Every engagement follows the same four steps, whether it is a migration, an operations recovery or an AI rollout. You see results early and only scale what has proven itself.
Diagnose
Interviews, process walk-throughs and a hard look at data, risk and people. We find the real bottleneck first.
You get: findings and a ranked list of opportunitiesDesign
Target state, plan and ownership agreed with the people who will live with it. Risks and dependencies on the table.
You get: a plan with costs and milestonesProve it with an MVP
One team, one process or one site, for a few weeks. Real users, real data, measured against a baseline.
You get: evidence, not a slide deckFull throttle
We roll out what worked across teams and locations, train people and set up metrics until it runs without us.
You get: a result your team ownsAgile, waterfall or both
We pick the method to fit the situation, not the other way round.
For migrations with a fixed cut-over date, regulatory deadlines and clear requirements. Stage gates and full traceability.
For products and AI use cases where requirements emerge as you learn. Short cycles and frequent demos.
The most common case: a fixed plan for the milestones, agile delivery inside each stage.
To add lasting value to what you already have and build what you are missing, by connecting people and technology one well-placed step at a time.
- Break it downEvery complex problem is a set of simple ones. We take it apart to first principles before we change anything.
- Small steps, every weekKaizen over big-bang: continuous improvements that compound and are easy to undo if they do not work.
- Build on what existsIntegrate, migrate and improve before we replace. And when you start from zero, we build it right the first time.
- Teach as we goYour people learn the method while we work, so the capability stays after the engagement ends.
Many cultures, one common ground: a promise kept.
We have worked in Doha, Zurich and Wrocław, with teams from dozens of countries. Trust is built differently everywhere: over qahwa and patience in the Gulf, through precision in Switzerland, with straight talk in Poland.
What works everywhere is the same: do what you said, when you said it. That is the standard we hold ourselves to, and the reason clients across three very different cultures keep working with us.
This website started as a single prompt.
We built it with AI, the same way we help our clients work. Now imagine what we could do for your organisation if we worked together.
Who you will work with
A small senior team. You always speak to the people doing the work, and we bring in trusted specialists when an engagement needs more hands.
Kamil Kuriata
Founder. Connecting technology and business.Since 2008 in IT operations, incident and problem management, transitions and transformation across Poland, Qatar and Switzerland. Most recently AI Champion for a 300-person banking technology stream in Zurich.
Justyna Myćka
Operations, planning and peoplePortfolio management, engineering enablement and HR operations for global firms in Poland and Qatar. Keeps every engagement on plan and every stakeholder informed.
Tell us what you are working on.
A 30-minute call, no slides. You describe the situation, we tell you honestly whether and how we can help. Replies within one working day.